About the Employees category
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1
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6 January 2021
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LSC: Inserting & Attaching Knowledge Articles to Cases
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1
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21 April 2023
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Emma: Staff Resources
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1
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23 March 2022
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Agent Referrals: How to Troubleshoot Referrals
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1
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1 September 2021
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LSC: Attaching files or screenshots to a case
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1
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18 June 2021
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LSC: How agents can close or reopen their own cases
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1
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18 June 2021
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Duo: How to utilize pre-created Duo templates in Constant Contact
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1
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10 May 2021
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LON: Tips to Keep Challenges Organized
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1
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23 April 2021
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LON: Program-Specific Reporting
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1
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25 February 2021
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LON: Scheduling & Exporting Reports
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1
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23 February 2021
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LON Reporting Data Dictionary
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1
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22 February 2021
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LON: Staff Training (Video)
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1
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22 January 2021
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LON: Managing Mini Nations / Groups / Program View Permissions
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1
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14 January 2021
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LON: Challenge Points Reference Guide
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1
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14 January 2021
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Staff Training: The New Liveops Nation
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1
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14 January 2021
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LON: Private Messaging
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2
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2 September 2021
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LON: Publishing & Scheduling Challenges
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1
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11 January 2021
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LON: Creating Templated Challenges
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1
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11 January 2021
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LON: Reporting
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1
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11 January 2021
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LON: Admin Roles & Permissions
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1
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8 January 2021
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LON: Assisting Agents Logging into Liveops Nation
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1
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8 January 2021
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LON: Notifications
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1
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8 January 2021
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LON: Discussions
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1
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8 January 2021
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LON: Channels
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1
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8 January 2021
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LON: Creating Resources or Program Updates
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1
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8 January 2021
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Using Vimeo to Upload Videos in Program Communities
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3
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23 January 2020
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Openforce Staff Training
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1
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27 July 2020
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Steps for new Liveops employees gaining employee access on LON
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1
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23 May 2019
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How To Create a New Mailing in Constant Contact?
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1
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16 May 2019
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How to Add Contacts / Lists in Constant Contact
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1
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16 May 2019
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