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RegaloRx Certification Direct Response Certification Exact Sciences Auditors Nordstrom Nordstrom Rack Consumer Cellular Sales AbbVie Botox Support Specialists Certification Netflix AbbVie ARS TruStage AmeriHealth Auditors Nordstrom Escalations Victoria's Secret Certification Teladoc Health Auditors Agent Connections Piedmont Natural Gas Nike Chat Certification Intuit TurboTax Netflix Certification AbbVie CS Bath & Body Works AbbVie ARTS Teladoc Health Nike Nike Product Knowledge Exact Sciences Provider Support Certification Exact Sciences Revenue Cycle Boston Scientific Outbound Certification Nike Nesting AbbVie Botox PSS Certification Exact Sciences AbbVie ATO Triage Specialists Certification Gusto AbbVie Botox PSS Assurance IQ Certification Victoria's Secret Exact Sciences Revenue Cycle Certification Consumer Cellular Certification Primo AbbVie CS Certification Consumer Cellular AbbVie Specialty AbbVie Specialty Certification Nike Quality Shipt Certification Gusto Certification TruStage Certification Nordstrom Certification Boston Scientific Outbound Primo Certification AbbVie ATO PSS Specialists Certification Nike Chat Employees AbbVie ARS Certification Small Business Administration AbbVie Auditors Teladoc Health Certification Bath & Body Works Certification AbbVie ATO Triage Specialists Shipt Auditors AbbVie ARTS Certification Exact Sciences Certification AbbVie Botox Support Specialists AbbVie ATO PSS Specialists Exact Sciences Provider Support Direct Response Liveops 101 Piedmont Natural Gas Certification Intuit TurboTax Certification Progressive Duke Energy Assurance IQ Global Nike Certification Duke Energy Certification AmeriHealth AmeriHealth Certification
Topic Replies Activity
About the Resources category 1 3 December 2020
AmeriHealth Caritas Credentials 1 3 May 2024
Shiftboard Reference Guide [PDF] 1 3 May 2024
Sign-on & Stay Incentives 1 2 May 2024
Certification Schedule and Overview 2 3 May 2024
Client-required Daily Session Recordings - May 2024 1 30 April 2024
Boosting Your Conversion Rate 1 30 April 2024
Nike Quality Corner- Focus on AKB use and Case Documentation 3 2 May 2024
Nike L2 Workday eLearning Checklist 5/13 Certification 1 30 April 2024
Nike L2 Session Recordings 5/13 Certification 1 30 April 2024
Nike L2 Onboarding Schedule 5/13 Certification 1 30 April 2024
Scorecard Changes Effective 5/2/24 116 3 May 2024
Scorecard Changes Effective 5/2/24 26 2 May 2024
Unified Conversation Flow 1 29 April 2024
Unified Conversation Flow 1 29 April 2024
Marketplace Cheat Sheet 1 29 April 2024
Duke - Huge OPPORTUNITY for next week (5/1 - 5/3)!!! All you can eat basically!!!! Duke gave LO this chance!!!! 3 26 April 2024
Reference Guides for Nike Processes

Red Flag Guidelines 1.2.3.pdf (1.1 MB) How to Process Parent Child.pdf (727.6 KB) OMOBO Icons and Their Purposes.pdf (711.3 KB) One-Word Search Cheats for AKBs.pdf (399.2 KB) How to Transfer and Make Outbound Calls…

1 25 April 2024
Liveops BBW Mini Nation ARA List 1 24 April 2024
Understanding Red Flag Guidelines 2 24 April 2024
Day 1 - Citrix Setup and Login process video 1 23 April 2024
Specialist Nation Champion AKA District Champion 119 3 May 2024
Update/reminder from the Assurance client. 12 29 April 2024
Text Customers with the Contact Center Messaging Tool 2 22 April 2024
Gingham Gateway and Gingham Search 1 18 April 2024
PRINTABLE: Closing the Call 1 16 April 2024
How to Build Trust with the Shoppers

How to Build Trust with the Shoppers: Mention Sourcing Info Provide clear information on how and where the customer’s details were obtained to build trust. • Use source information to build rapport: “I see you fill…

20 27 April 2024
Hold Usage: Elevating Our Conversations in the Nike Program! 1 11 April 2024
Teladoc Health Sample Certification Schedule 1 11 April 2024
Life Insurance Product Call Steps 1 10 April 2024