PNG Credential Tracking Sheet
Please use this attached PDF to print a sheet to help you keep track of what logins and passwords are used where.
PNG Credential Tracking Worksheet rev.pdf (66.7 KB)
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1
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2 February 2024
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About the Piedmont Natural Gas Certification category
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1
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5 January 2021
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Sales Lead / Gas Advantage Portal
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1
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3 January 2024
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Guide: Getting Ready for Billing Mock Calls
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3
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26 January 2024
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Understanding The Source
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1
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17 January 2024
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Service Order Flow Charts
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1
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3 January 2024
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Call Flow Verification Guide (Residential Customers)
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1
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26 December 2023
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Phase 2 Call Handling & Transfer Scenarios
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1
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26 December 2023
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DFAC – Call Flow Job Aid
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1
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19 December 2023
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PNG - Quality Auditor (QA) Guide - eaSe and Care Format
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1
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20 December 2023
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PNG - MO10 Reminder
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2
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14 December 2023
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PNG - Quality Tip - Offering Utility Assistance
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3
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11 December 2023
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Bill Extension Call Type (DFAC, EPP, Utility Assistance)
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1
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8 November 2023
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Cycle of Operations
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1
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9 November 2023
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POA, Power of Attorney Process Guide
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1
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9 October 2023
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G20 Specialist Performance Dashboard
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1
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28 September 2023
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Learn how to take a new credit card payment in Speedpay (Video)
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1
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19 September 2023
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Speedpay Resource Guide
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1
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13 September 2023
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PNG - MO09 Questions on Every MO order!
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1
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6 September 2023
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PNG - Light-Up Season
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1
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6 September 2023
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PNG Compliance Courses
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2
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25 August 2023
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PNG: Getting Started Resources (Phase 2 Certification)
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1
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23 August 2023
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PNG - Tech Install Guide
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1
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16 August 2023
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PNG Accessing Screen 15-04 Video
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6
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4 August 2023
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Practice Scenario Library
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1
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21 September 2022
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PNG - Home Protection Plan (HPP) Guide
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3
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20 April 2023
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PNG - Staying Compliant Job Aid
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1
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4 April 2023
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PNG - HPP Enrollment Tracker
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1
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31 January 2023
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Helpful Resources for Taking Calls
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3
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5 November 2022
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PNG: Cisco Finesse Job Aid
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1
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28 September 2022
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